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Mutiny aboard the Marco Polo

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Published Date: 10 July 2009
PASSENGERS on board a virus-hit ship insisted yesterday they would refuse to leave until they are guaranteed a full refund.
The Marco Polo was due to sail from Invergordon last night after cancelling a ten-day round-Britain voyage when more than 400 passengers and crew were hit by a vomiting bug.

NHS Highland yesterday confirmed they were suffering from the norovirus,
or winter vomiting disease.

Six people were in hospital and one passenger, Roy Sillett, from Norwich, died. He had heart and lung problems.

As the liner prepared to return to Tilbury, near London, those left on board insisted that they wanted reassurances of a refund before the ship docks tomorrow.

Helen Winchcombe, a passenger, said: "People want notice of a full refund for everyone before we leave the ship. They were disappointed the operators have not said what they are going to do, and everyone is in limbo."

Meanwhile, Marco Polo operator Transocean Tours of Bergen faces possible legal action from the London Port Health Authority, which said an outbreak of illness, when 31 passengers were hit by a gastroenteritis bug on an earlier cruise, was not reported ahead of berthing in Tilbury on 4 July.

Yesterday morning, more than 120 of the 769 passengers travelled home on a chartered train from Inverness.

Among them were Allan and Linda Russell, from Redditch in Worcester. Mrs Russell, 53, said: "We heard people were ill on the last cruise. If that's true, (Transocean] deserve to face legal action. Had I been given the choice of boarding the ship or not, knowing there was a virus on board, I would have refused.

I am looking for a refund now.

"There was an announcement two nights ago when they said 71 were ill. But yesterday we were told there was 400. I just wanted to get off immediately."

Derek and Pamela Cloke, from Derby, escaped the illness, but were detained on the ship apart, from a two-hour Invergordon trip on Monday. Mr Cloke said: "I have never been through such a traumatic experience. It was like a prison ship, really. We were sitting waiting to get ill. The staff were great, but the lack of information was unacceptable.

"We were not keen to stay on board – we hadn't had the illness and wanted to get off while we could."

Jim Kemp, of Ilford in Essex, said: "My wife had the bug, but I didn't and I didn't want to stay on and get it. The whole experience was terrible – we were getting more information from the media than we were on the boat. Never again. I've been looking forward to getting home since Monday."

But Biman Mullick, of London, said: "(The virus] was just a bit unfortunate, that's all. It's no-one's fault. We were looked after very well and we would come back again."

The Marco Polo is due to leave on Tuesday for a 12-night cruise of the Baltic and St Petersburg.

Meanwhile, a woman who took a birthday cruise on the Marco Polo just days before the ship visited Invergordon said she was struck down by the same symptoms.

Vivien Sadler, from Nottinghamshire, fell ill towards the end of a cruise around the UK and Iceland. She has now instructed travel law experts Irwin Mitchell after getting off the liner on 4 July.

She said: "Despite our best efforts, I began suffering from symptoms such as vomiting and stomach cramps.

"I am extremely upset, as it appears they continued to allow elderly people to board the ship, despite knowing how vulnerable they are to illnesses such as norovirus."

Clive Garner, from Irwin Mitchell, said: "It's very worrying indeed that Mrs Sadler suffered these symptoms on the cruise before hundreds of other people fell ill. Their experience does seem to support reports of an earlier outbreak on board the ship, and if that is the case it is a matter of serious concern."

The cruise firm declined to comment.





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  • Last Updated: 10 July 2009 10:07 AM
  • Source: The Scotsman
  • Location: Edinburgh
 
1

The Former Mr. Angry,

Perth 10/07/2009 00:17:05
Just hope they were flying the appropriate coloured flag when berthed - from memory this should be yellow to signify a notifiable illness on board. With some cruisers permitted to wander about town though, maybe not the best decision.

With a name like Marco Polo maybe they "minty" no dae that.
2

donald,

glasgow 10/07/2009 06:25:56
Marco Polo brought noodles back from China and the Italians thought it awfy wee spaghetti.

Labour and the Tame Unions put up the yellow flag during the General Strike in 1924 and have been yellow ever since. The swine virus has even affected many sections of the media. No wonder Iran the EBC as the most evil of the world. Obviously he has never read the Hootsmon.
3

Venachar,

10/07/2009 08:45:52
Actually Mr Angry it is the opposite. The "Q" Yellow Flag means "My vessel is healthy and I requets free pratique"
The Nassau - Bahamas registered Marco Polo's Master, doctor and owners may be in trouble.
Even if the Marco Polo sailed from Tilbury and returned there she still should have filled in a Maritime Declaration of Health if there was any suspicion of infectious diseases. There are several questions which cover this but the last question is the cover all one which covers even suspicions over the previous four weeks. The medical people onboard and the Master surely must be aware of this.
4

Greenheatman,

TAIN 10/07/2009 09:21:52
This is so easy to avoid. On most sensible cruise ships everybody sanitises their hands every time they go into to eat breakfast, lunch and dinner.

Before ANYONE gets on the ship a thermal imaging camera checks them for high temperatures - they just do not get on if they fail the 'normal temperature' test.

Also, it would be in the ship's interest to do this - they must have lost a fortune on this.
5

Daff,

Edinburgh 10/07/2009 12:47:30
The norovirus had been on our ship in June before we got on and indeed some of the staff and passengers came down with it during the cruise. The staff were very cardful, no handling the food and the gel everywhere. It was contained after 3/4 days. It seems to be a risk on any cruise but I never saw it as a problem as long as you were careful with your own hygene
6

Goggsie #,

10/07/2009 21:52:26
Noroviruses are part of a group of viruses that are the most common cause of gastroenteritis (upset stomach) in the UK.

Noroviruses are sometimes known as 'small round structured viruses' (SRSV) or 'Norwalk-like viruses'. Noroviruses are also called the 'winter vomiting disease' because people usually get them during the winter months. However, they can occur at any time of the year.

So it's not some weird lethal strain of bug, and it's probably one of the passengers that brought it on board anyway!

 

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