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Tuesday, 7th October 2008

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Call for action as tourism income falls behind target



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Published Date: 04 July 2008
A TOURISM chief warned yesterday that Scotland was not on track to meet a key target for the industry.
Philip Riddle, of VisitScotland, spoke out after figures showed that the amount raised by tourism increased by 0.5 per cent in 2007.

He said "significant action" would be needed to meet the target of increasing revenue by 50 per cent by 2015. M
r Riddle described the increase in tourism revenue – which was £4.1 billion in 2007 – as "marginal".

He added that the 2015 target remained achievable, but "we are certainly not on track and it will require significant action from everyone involved in tourism, in the private and public sectors".

Iain Herbert, the chief executive of the Scottish Tourism Forum, said: "The figures for 2007, despite only a marginal increase, still highlight the importance of tourism across the Scottish economy.

"There is no doubt we are facing a tough couple of years ahead; we must continue to plan and invest for the future and not fall behind the highly industrious world competition, either on quality or offer."

The figures, from the UK Tourism Survey 2007, revealed the amount raised from international tourism to Scotland fell by 7 per cent to £1.3 billion.

But there was a 4 per cent increase in revenue from domestic tourism, with this part of the industry worth £2.8 billion.

That means the domestic sector here outperformed the rest of the UK, where revenue growth was 1 per cent. Jim Mather, the tourism minister, insisted that the industry was "holding its own".

He argued that the target of increasing tourism revenue by 50 per cent between 2005 and 2015 was still achievable.

Mr Mather said: "These figures for 2007 show Scottish tourism holding its own against strong external influences, including the international credit crunch and the rising cost of fuel."



The full article contains 316 words and appears in The Scotsman newspaper.
Page 1 of 1

  • Last Updated: 03 July 2008 9:38 PM
  • Source: The Scotsman
  • Location: Edinburgh
 
1

Slioch,

Scottish Highlands 04/07/2008 07:27:36
It seems to me tourism is a bit like alcohol: OK in moderation but not something to get too dependent upon. Has anyone in VisitScotland ever asked themselves whether increasing revenue from tourism by 50% in ten years is actually desirable?
2

hertscot,

04/07/2008 08:34:02
I know tourism provides a huge amount to our economy, but the only way to increase the revenue is to encourage more tourists, then the place becomes crowded and the tourists will be put off coming back, or prices can be raised with the same effect, except the the rest of us will have to pay these too. By all means encourage people to visit, but you should not be setting income targets.
3

Upbeat,

04/07/2008 09:22:29
Increasing revenue by 50% is a figure plucked from the air. The figure was floating free,unsupported by any foundation in reality (like many other Visit Scotland suggestions used to placate the QUANGO's Political masters...at Holyrood.

The truth is that any realistic increase in revenue will not involve attracting MORE people to come to Scotland . What it will involve is providing things on which more tourists can spend more of their money, at the time and place of the tourists own choosing.

It is no good at all if on arrival at 7.30 pm a guest is told ...in a hotel miles from anywhere, that if they want food that night they had better be quick as the chef is off duty in 15 minutes. It is no good if the food that is then produced is so unpleasant that it is sent back to the Kitchen , to be replaced by something that is equally inedble. The plastic bedsheets another story ... !

On another tack, it is no good if by virtue of some misguided Big Brother attitude Visit Scotland deprives visitors to TIC's of information about services and opportunities simply because the operators of these reliable businesses have declined to take out VS membership.

Visit Scotland should be compelled to acknowledge that Tourism in Scotland is not a members club , and cannot be administered in this way. The people running the stall clearly have no idea how to attract the customers to spend their money, instead they quote targets, and then moan about the possibility that the target is unachievable.

Generating revenue is about giving people what they wish to buy...quality may be part of this,( not ripping people off certainly is...!) but comes in second place , far behind cheerful levels of service and a happy interaction with any local people that visitors encounter on their travels. .

4

ddmc,

04/07/2008 10:07:56
has no one told visit scotland there is a severe recession/depression happening, where are they going to magically get this increase from ?

cuckoo cuckoo
5

Galaman,

Galashiels 04/07/2008 10:33:37
#3 Upbeat, you should be Scottish Minister for Tourism.
6

WKKB,

04/07/2008 11:31:23
Fuel prices may be a factor in this wouldn't you say? The cost of air fares have sky rocketed, bus tours have raised their prices, trains... same thing. #4 ddmc... I believe you've answered the question. LOL
7

Abel Magwitch,

04/07/2008 13:07:57
We all know about the cost of fuel. Someone should also look into the psychological/cultural attitude of those who actually run the tourist facilities. There are too many horror stories to recount in this short blog, but my favourite story (true) is that one of the pubs in Carstairs had a sign placed out on the pavement, "try our home-cooked meals". Upon entering, we discovered that the chef was on vacation, and the nearest thing to a home-cooked meal was a bag of potato crisps.

 

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