Help Sitemap Home Skip Navigation Contact Us Disability Statement


Four-hour flight turns into two-day Greek odyssey for weary travellers

Click on thumbnail to view image
Click on thumbnail to view image
Click on thumbnail to view image
Click on thumbnail to view image
Click on thumbnail to view image

Published Date: 26 October 2009
IT SHOULD have been a short hop to some late autumn sun but for a group of Scottish holidaymakers it turned into a marathon.
Passengers leaving Glasgow on Friday for the Greek islands had expected to be in the air just a few hours.

But instead they were hit with a series of delays, mechanical failures and weather problems which saw their short trip turn into a 42-hour Greek tragedy.

The Thomson Holidays flight 1522 with more than 200 people on board left Glasgow airport at 7:30am on Friday bound for Corfu.

The normal four-hour flight first ran into trouble when it had to land at Thessaloniki on the Greek mainland with technical problems.

After it was refuelled, the plane took off for Corfu.

But many of the Greek islands have been swept by severe thunderstorms over the past few days and the pilot was forced to abort the landing because of bad weather.

The flight returned to Thessaloniki where passengers had to wait as the plane was refuelled for a second time before taking off for Athens where it was grounded for the night.

The now somewhat travel-worn passengers were put up in a hotel in the Greek capital and hoped to fly on to their holiday destination the next day.

But when they returned to the airport on Saturday morning, they were delayed again after the plane developed a hydraulic pipe leak. Engineers spent much of the day repairing the problem as passengers sat and waited in the airport before they were eventually allowed back on board.

The plane finally flew out late on Saturday night, arriving in Corfu early yesterday morning, some 42 hours after leaving Glasgow.

Rab Hall, a builder from Crossmichael, near Castle Douglas, who was flying to Corfu for a week-long holiday, said: "

It's supposed to be a three- or four-hour flight but this has turned into a marathon. You expect delays, especially at holiday time, but you don't expect to be held up for two days."

His wife Elsie, a shop assistant who was due to celebrate her birthday on Saturday, said: "There's not much chance of celebrating it now with all these delays. It was £9 for a beer in the hotel in Athens."

She added: "When we got to the airport on Saturday morning, we were told there were technical difficulties and we would be delayed for another four hours. It's absolutely terrible. But it got worse and we had to wait all day."

Holidaymakers complained of "chaotic scenes" with a lack of information and very little food provided for those who did not book meals in advance for the flight.

Another passenger said: "The whole thing has turned into a holiday hell. The trouble was that we were not kept informed. We just couldn't get information."

No-one from Thomson Holidays was available for comment last night.


Page 1 of 1

  • Last Updated: 25 October 2009 11:54 PM
  • Source: The Scotsman
  • Location: Edinburgh
 
1

Fifi la Bonbon,

26/10/2009 00:13:06
That's ****ing terrible. You need compensation so you do. That's a breach of your human rights. There needs to be an enquiry. Nicola Sturgeon needs to demand a public enquiry. Elsie's birthday treat was ruined and she had to pay a lot of money for beer.
2

DialMforMurdoX,

26/10/2009 00:32:26
Right up there with the Holocaust so it is.
3

,

26/10/2009 03:05:10
Comment Removed By Administrator
Reason:
4

Nap,

Edinburgh 26/10/2009 05:00:20
#3

SARCASM... right over another Americans head!
5

Wfv,

Michigan 26/10/2009 05:10:19
#3
He's not from the US, he's from Texas! ;)
That pretty much says it all
6

El Sabio,

Sandton 26/10/2009 06:42:29
Try Air Canada for delays!

A short flight from Heathrow to Santiago Chile and then to Mendoza, Argentina was as follows:

(1) A two hour delay in Heathrow due to bad weather caused me to miss my connecting flight from Lester Pearson Airport in Toronto to Santiago de Chile. The flight had already left when I arrived in Toronto.

(2) I was dumped out at midnight and given a connecting flight which would leave 24 hours later by Air Canada. Toronto in hot July night is not at all comfortable due to the extremely high humidity

(3) I had to find my own accommodation in Toronto - there was no hotel in the airport. Eventually I found accommodation in the Hilton Double Tree at USD190 for the night.

(4) LAN Chile told me that the fact that I had missed my connecting flight from Santiago to Mendoza was my problem and that I would have to by a new ticket. This I refused to do.

(5) Fortunately some good family friends met me at the airport in Santiago and wined and dined me.

(6) The next day I took the bus over the Andes and finally arrived at my destination.

I will certainly not travel by Air Canada again.
7

Rabhairt,

Cannons Creek Australia 26/10/2009 07:09:22
These days I suffer from a rare syndrome called "Terror Firma", the more firma the ground is the less terror I feel, I have to say though nine quid for a beer is a bit rough and here in Aussie there would be a Royal Commission called for.
8

Ross,

Athens 26/10/2009 08:05:01
Not exactly top news is it.
You know what sometimes there is problems with planes and delays.
Stop crying. Get over it.
9

Ggordon,

26/10/2009 08:05:31

Greek odyssey. Another round trip
10

Ggordon,

26/10/2009 08:06:25

Stopped going Thomson years ago Disaster
11

Ben Thehoose,

26/10/2009 08:16:02
Scots should holiday in Scotland. Our tourist trade needs the money. I hear SNP will forbid holidaying abroad, especially anywhere the economy is better than it will be here. So that sounds like Zimbabwe, or Oban.
12

shrek4,

26/10/2009 08:22:43
Oh dear,
but imagine if it had been Ryanair!
They'd have been swimming - having paid for the lifejacket of course :-)
13

Ggordon,

26/10/2009 09:08:57

11 BTH


Away, and have a wee rest. How about a trip with Thomsons might take a while to get back
14

Highland Mist,

26/10/2009 09:51:36
Sue God, sue the airlines, sue the Greek government, sue the EU, sue all the other passengers and sue the travel company. And the airports. One of them must be to blame.

They'd have a damn sight more to be concerned about if the pilot just landed (nose down) on the runway in the thunderstorm or took off with a hydraulic pipe leak. Their delay was to keep them safe, but who cares about that? Moan, moan, maon, let's just blame someone and to h&ll with thanking the people behind it who stopped them from being killed.
15

Drum Major,

Brisbane 26/10/2009 10:22:03
#15 If the correct maintenance is carried out there should not be mechanical delays. Those delays are the fault of the airline. We would expect to be put up in the hotel with food and drinks supplied accompanied by many apologies. Having travelled on UK domestic flights I understand your low expectations. Remember those tourists you hope for have very much higher expectations for their pound. Thats nearly $2.00. We get a litre of petrol for $1.15.
16

BK,

Cyberspace 26/10/2009 10:58:54
Timeo Danaos et dona ferentes
17

Ted & Janet,

Belwood Ontario Canada 26/10/2009 11:37:19
No #6 I am not sure what year he travelled via Air Canada from London to Toronto, there is a large Hotel at Toronto Pearson Airport and yes July has high humidity usually in July except this year both July and August where not the usual Summer for us here in Ontario, he complained about bad weather in London,I guess he would have rather travelled but the Airline Company has to consider all the Passengers on whether to fly or not for Safety reasons! Air Canada is a safe Airline and they do fly in conditions that are sometimes not too good for the average Airline.
18

Boudicca's Henchman,

The Wash 26/10/2009 11:54:38
Storms over the Med! anything to do with Global warming and CO2 emisions?
19

El Sabio,

Sandton 26/10/2009 11:57:36
#18

This was last year - July 2008

I was met at the terminal exit by a functionary of Air Canada and given a list of telephone numbers on a freecall. The operator was rude and told me to phone later - this was already near midnight - he cut me off. Through another number I managed to secure accomodation at the Hilton Double Tree.

When I complained to Air Canada's customer service (by email) all I received were empty platitudes and told to claim from my insurance company.

If this is the cavalier attitude of Air Canada I will never use it again nor will I recommend it to any of my friends.

I am not complaining about the safety procedures of Air Canada but about the cavalier treatment I received last July.
20

El Sabio,

Sandton 26/10/2009 12:02:34
I also hope that someone in Air Canada reads the above message and does not send me more empty platitudes about how sad and shocked they were to receive my email etc.
21

Can-Scot,

Pickering, Ontario 26/10/2009 13:28:34

Re. #6 His rear end is a little bit over the window ledge(as they might say in Corstorphine) There is an excellent hotel right inside Toronto Airport. Part of the web page says :-The Sheraton Gateway is the only hotel inside Toronto's Pearson International Airport, with a skywalk link to Terminal 3 and an automated train to Terminal 1; the International Centre is 1 block away.

Now if you can't find your way to this hotel after landing at Toronto Pearson, words fail me??

As for Air Canada, I used to have a job which entailed flying to Halifax, Fredericton, Quebec City, Montreal, Winnipeg, Regina, Calgary, Edmonton, and Vancouver. One city each week. I would leave Toronto on Sunday or Monday and fly back on Friday. I did this for 3 years, all by Air Canada and only one problem where we had to land at Winnipeg on a Calgary/Toronto flight due to a mechanical problem. That made me 1 hour late arriving in Toronto. BFD!!!

"One late flight and you're finished" doesn't make sense. Have a bit of perspective. These things are a nuisance, but that's flight travel and that's life!!


22

El Sabio,

Sandton 26/10/2009 14:25:58
NO ONE TOLD ME THAT THE SHERATON WAS IN THE AIRPORT

AS A SOUTH AFRICAN I ALSO THOUGHT USD 360 FOR A BED WAS EXCESSIVE TO SAY THE LEAST!!!!

PERHAPS I SHOULD CHANGE MY NAME TO PETER DOFF

NEXT TIME THEY SHOULD TELL US THAT SOUTH AFRCIANS ARE NOT WELCOME - ONLY THE MONEY WE SPEND
23

Snapto,

US 26/10/2009 16:31:31
I agree that Scots should holiday in Scotland. The tourist industry there must be down after that tragic Lockerbie terrorist release. Fewer American dollars will appear in the till, I expect.
24

gilligan,

this side of the 3rd rock 26/10/2009 16:35:16
havent you been warned about 3 hour tours?? Gilligan's Island ring a bell?? LMAO
25

,

26/10/2009 17:13:49
Comment Removed By Administrator
Reason:
26

Thong,

Hargeisa 26/10/2009 19:51:35
I work for aa Airline, and I have experianced many daleys,mostly dou to wheather or mechanicl..saftey is a must for all the Airlines........ I don't know about Air Canada.. but what I know is that these delays are very normal to Aviation.. diven to the safety that involves....... so take it easy when you are flying.. and appriciate the people that takes care of your safty.
27

,

26/10/2009 22:27:05
Comment Removed By Administrator
Reason:
28

,

26/10/2009 22:41:36
Comment Removed By Administrator
Reason:
29

,

26/10/2009 22:42:57
Comment Removed By Administrator
Reason:
30

,

26/10/2009 22:47:26
Comment Removed By Administrator
Reason:
31

,

26/10/2009 23:24:58
Comment Removed By Administrator
Reason:

 

Comment on this Story

 

In order to post comments you must Register or Sign In

 
 
 
 


Sister Newspapers:
Press Complaints Commission

This website and its associated newspaper adheres to the Press Complaints Commission’s Code of Practice. If you have a complaint about editorial content which relates to inaccuracy or intrusion, then contact the Editor by clicking here.

If you remain dissatisfied with the response provided then you can contact the PCC by clicking here.