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Pharmacies offering a cure for busy people and busy doctors

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Published Date: 23 September 2008
FOR years the high street chemist has been the source of a wide variety of medicines for our ailments and ills. But now their services are being expanded to offer diagnosis and treatment for minor conditions as well as pills and potions prescribed by your GP.
The no appointment necessary scheme has been launched nationally by the Scottish Government in eight chemists – two of which are in Edinburgh.

It has been hailed on many fronts as being a way to encourage busy people with busy lives in for a chec
k-up on a range of everyday conditions.

Others, however, see it as a dumbing down of the health service and suggest that Holyrood is simply cutting corners with regard to proper patient care.

If the pilot, which runs until 2010, is a success, it could see an expansion of the scheme, currently taking place in the city centre Boots shop at Shandwick Place and a pharmacy in the Inch.

The idea is to take the heat off GPs who are contacted for ailments easily treated by a lesser-qualified professional.

People can attend unannounced and be diagnosed and treated for a number of minor conditions and injuries, saving them contacting a GP and possibly waiting days for an appointment – not to mention negotiating time off work.

Trained nurses will be on hand to treat minor injuries in the pharmacies, while specialists in sexual health and smoking will also be present at certain times for advice and treatment on both issues.

If a complaint or injury is too severe or worrying for them to deal with or diagnose, they will advise the person to visit their GP as soon as possible.

There are future possibilities for the two city outlets to have specialists in addictions available, as is currently the case at the Glasgow Central Station pharmacy.

The Scottish Government hopes, if the pilot is a success and expanded, a new culture of walk-in treatment for minor issues could alter the way the NHS works.



Pat Murray, NHS Lothian's director of pharmacy, welcomed the initiative.

She said: "We are delighted to be involved in the pilot programme, which will see community pharmacists playing an increasingly key role in providing healthcare services, advice and support.

"As people lead ever busy lives, the pilot pharmacy walk-in service will offer the Lothian population a number of advantages. These include greater access to a wide range of health services without the need to make an appointment, such as smoking cessation and sexual health, at times more convenient to people's lifestyles. It will also offer an alternative, in some cases, to needing to see a GP.

"A great deal of planning is currently under way to ensure that our two pilot sites are ready to deliver this extended service, tailored to meet local needs."

It is also hoped it will help bridge a gap with people who have a health complaint but don't regard it as important enough to waste a GP's time.

The move is part of the Pharmacy Contract initiative, which has gradually passed more powers from GPs on to pharmacists in a bid to reduce workloads on stressed doctors and make life easier for patients.

Pharmacists have recently been given more power to prescribe medication, which has been welcomed by health chiefs. Already more than 20 applications have been made to provide that service since it was introduced two years ago.

The Shandwick Place Boots is likely to attract city centre workers who can pop in before or after work, or during their lunch break. The Inch facility will be aimed at more of a community-based need.

While Health Secretary Nicola Sturgeon doesn't want to predict the outcomes of the trial, it is known she is optimistic of further moves in future to make it simpler for people to be treated at pharmacies.

There are some concerns surrounding the project, however, including fears too much responsibility may be transferred from GPs to pharmacists and the risk of misdiagnosis would be higher as a result.

The British Medical Association remains unsure. A spokesman said: "We will need to wait and see how this reduces the demands on GPs and it will be interesting to see what the trials show."

The Scottish Patients' Association said the scheme had to be monitored carefully before being extended and that the very worst case scenario of taking matters away from GPs could prove dangerous.

Margaret Watt, the organisation's chairwoman, said: "We do welcome this and we are glad it is here, but we do have reservations too. The important thing is patients do not forget that GPs are still here – these are not a replacement. If you cut your hand on a tin then that is fine to nip to the pharmacy rather than a GP, but we wouldn't want people to use this for absolutely anything and be palmed off with aspirin.

"Sometimes something very small can be just the beginning of something very big. People are already misdiagnosed by GPs from time to time and can lose their life as a result, so you would have to think this is a possibility with the pharmacies.

"We hope that if they are unsure in the pharmacy, people are told to go to the GPs for a more thorough check."





The full article contains 895 words and appears in Edinburgh Evening News newspaper.
Page 1 of 1

  • Last Updated: 23 September 2008 9:31 AM
  • Source: Edinburgh Evening News
  • Location: Edinburgh
  • Related Topics: Health of the NHS
 
1

JT,

23/09/2008 12:33:52
Good idea in principal but whats to stop the old folk who clog up surgeries now clogging up these pharmacies??
2

elayne,

23/09/2008 13:02:54
#1 yeah and all the smackheads getting their methadone
3

The Geniune Mario Antionette,

23/09/2008 16:33:54
they'll be putting in post offices next
4

Charles Linskaill,

Edinburgh 23/09/2008 22:28:25
Well! What did I tell you all over a year ago?

And know for all the 'non-believers',....

.....'Shame on you All'!

I don't know about #4 Mario's "post offices" as they are all being closed down one by one, but one thing is for sure 'Tesco's' will be a contender for in-store general health care.

The People have had enough of waiting up to 2weeks to see their GP!, then find it difficult to squeeze in the 9am-5pm Monday to Friday working hours that their GP's surgery holds, and again lets face it! some will say,....

"They are not qualified GP's, and cant help you with many health conditions"

Well lets face the true!, if one cannot get access to their GP's Surgery, it wont matter your condition anyway, you ain't going any GP, far the better seeing someone semi-qualified, than no-one atall.
5

Brodric,

23/09/2008 22:37:38
Charles - agree with what you say - especially better someone than no-one at all.

cos this is what is happening in our GP surgeries. Its almost impossible to get an appointment and when you do you are told the moment you enter that you've got 5 minutes only.

Patient: Can I have a double appointment with my doctor

Receptionist: Yes, in December (2 months away)

Patient: Thats too late.

Receptionist: Yes, this is the NHS, not a private clinic!

Patient: speechless
6

Charles Linskaill,

Edinburgh 24/09/2008 00:01:58

Brodric ~6,

I don't think our practice is that bad, mind you I hardly ever use the service, my observation is based on the apparently dwindling service, to which I have witnessed over many years, for instance when I needed an early evening appointment, say 10years ago, I could get one, 'no-bother', NO Stern Faces! infact you were welcomed with 'open-arms' by your GP who was only all to willing to help you!

Saturday Mornings were similar!

'Changed Days Indeed'! :((

Soo lets 'face-it' It was only a matter of time for someone to,..'plug-the-whole' in the GP's domain and put in the Market, where the 'Health Care' of millions of people who require it, will soon have access to it!
7

Ian down under,

Musselburgh 24/09/2008 03:56:11
The main problem is less and less kids are choosing to do medicine at university. Like all science based subjects it's getting to be seen as 'too hard'. Then we get all the intelligent people who 'know their rights' and have degrees in all sorts of 'social sciences' clogging up the surgeries with their worried well concerns. Then there are all the new diseases invented by the 'alternative' medicine industry to generate money. They fill valuable spaces too asking for their plutonium deficiency , moonbeam toxicity and reduced serum tofu to be sorted out by doctors who are getting more and more exasperated at the amount of intelligent ignorance we have nowadays.
These new clinics will get the same and the people who need treatment will keep getting pushed out by jaded hippies and frantic greenies like they are now.
8

Ian down under,

Musselburgh 24/09/2008 04:00:17
The alternative medicine industry intrigues me. Its perpetrators insist their views are right and that 'conventional' medicine is wrong and only out to make money.
Well, I've decided to be an alternative aeronautical engineer. I think aeroplane wing design is a conspiracy by companies like Airbus and Boeing to get rich by using more fuel.
My alternative wing is upside down with the curved bit the other way around. Just like the homeopaths I think everything should be opposite to conventional.
I'll have my new jumbo jet ready next week for its first test flight...who wants to fly with me? It will be the first flight so no trial runs just my confidence that the conventional engineers are wrong..
9

The real dracula,

31/01/2009 18:45:19
Ian you are right , the surgeries are often full to bursting with worried well people , each thinking their symptoms are an emergency when in fact they ahve a cold or flu. And then we have the cold and flu people who KNOW they have cold/flu but would like it confirmed ....what !!!!

Do you know there are people out there who make an appointment every week just incase they are ill and then cancel it if not ,,,,I kid you not and its not jus a one off.

I overheard a converstion in shop the other day , assistant asks women how hubby was , not very well at all the women replies , he is suffering with his chilblains , not very well WHAT ,,,,,you couldnt make it up.

On the rare occaision I see my GP he often congratulates me on being the only patient that actaully has something wrong he his seen in the whole day!!!!!!


 

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