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Council refuses to honour personal care costs refund



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Published Date: 25 July 2008
HUNDREDS of pensioners who were charged for free personal care yesterday learned they will not be refunded.
East Ayrshire Council took a total of £1.9 million from OAPs for services such as food preparation in their homes. A total of 675 were charged up to £2,815 each.

East Ayrshire was one of a number of local authorities that claimed to have misunder
stood the terms of the Community Care and Health (Scotland) Act 2002, which stated that personal services should be provided free of charge.

The Scottish Government instructed councils to stop charging for the services in September 2006. Following the decision, Edinburgh City and Dumfries and Galloway refunded all the charges,

but East Ayrshire has made no such move and this week claimed the money had been spent as part of their overall social services budget.

Frank Birch, who has been campaigning for the council to return the money, was furious at the decision. He said: "I've written countless letters to ask the council to do the right thing and they've not budged.

"They say they acted in good faith, which they may well have done, but they are not painting themselves in a good light with their refusal to do the right thing."

Cathy Jamieson, a local MSP, has also demanded the money be refunded. She even offered to ask Scottish ministers to help foot the bill if necessary, but the council has refused her help.

She said: "I've done everything I possibly can to try to get East Ayrshire Council to take up this case and to look at it from a moral point of view.

"I've no doubt they acted in good faith, but when they were told they had made the wrong decision and that the money should be refunded, then they should have done that."

An East Ayrshire Council spokeswoman said: "The entirety of the income derived from clients has, quite properly, been subsumed into the social services budget and used to support the provision of vital services to clients.

"Consequently, there has been no sum set aside for reimbursement," the spokeswoman said. "At this point in time the council has no plans to review its position on the matter.

"We note that as many as four different bodies are, or have been, involved in reviewing various aspects of both this issue and the wider matter of whole free personal care policy.

"This includes Lord Sutherland's independent review group, Audit Scotland, a Cosla/Association of Directors of Social Work review group and the Scottish Government itself."

She added: "The council believes reviews should also take account of the historical position as regards charges for food preparation when determining future policy and allocating resources, and awaits with interest the outcome of these various review processes."



The full article contains 469 words and appears in The Scotsman newspaper.
Page 1 of 1

  • Last Updated: 24 July 2008 11:32 PM
  • Source: The Scotsman
  • Location: Edinburgh
 
1

Voldemort,

Edinburgh 25/07/2008 00:15:49
Core services cut again - none of the useless parasites with made up jobs in the council fired so services can remain and labour unions keep their membership ... the council no longer serves the public plain and simple - you now serve the council ! - change it at the next election .. but please dont vote for tax and spend libs and labs.... anything else will make a difference!
2

Matt there,

somewhere 25/07/2008 00:43:35
"Consequently, there has been no sum set aside for reimbursement..."

Simple solution. Surcharge the councillors. Sorted.
3

Fifi la Bonbon,

25/07/2008 01:14:44
SNP led council.
4

Jacqueline Hyde ,

On the shelf 25/07/2008 09:31:29
So many Scottish councils seem to be behaving like marauding banditos against their vassals (Highland and Argyll & Bute have virtually declared war on their council tax payers) while councillors appear to do absolutely nothing about it.

There is no procedure for calling a council to task other than reporting them to the Ombudsman - who then takes many months to "investigate" complaints before doing nothing material about them.

Councillors, however, have definite obligations to their communities and constituents under their Code of Conduct (available online on most council websites) and should always be reported to the Standards Commission if they don't represent their constituents. Perhaps then, they will start to take notice of what's going on around them.
5

JimC,

Kilmarnock 25/07/2008 10:09:24
#1 East Ayrshire is a SNP lead council. One where I intentionally cancelled my SNP membership after they refused to investigate my complaints regarding Right to Repair legislation, a complaint I started way back at the end of 2006. Tenants have lost thousands of pounds in compensation, then there was the Allocations policy changes where, after a poor report from the Housing Regulator they (EAC) increased the group allocation by 50% to the detriment of many tenants on the transfer list languishing in overcrowded homes with little hope of a move. When I raised both matters with the new MSP Willie Coffey, he did nothing on the RTR claims and on the Allocations policy which I stated was wide open to abuse and that a degree of Social Engineering was taking place, I was told that it was the councils computer system that selected the group at random. However in April this year the regulators report stated that staff could override the computer selection and no audit trail was always evident also, that staff were poorly trained to select another applicant!! So its no surprise that EAC are not refunding charges to the elderly, this is a council whose Chief Executive is more interested in spin rather than substance.
6

Alberto.,

25/07/2008 10:38:19
How much longer is the Country going to suffer these Politicals who are proving day by day - sometimes almost hourly that they are simply' Not fit for purpose!'

They say there is no funding available from their Social Services Budget, but I bet the fund for Salary and expense of the politicals never runs dry - no matter how much, and whichever way it is 'Milked!'

They say the didn't understand the rules, and if that is accepted a a reason for not 'paying out according to the Law' they should be resigning immediately as incompetents!!!
7

Worm,

25/07/2008 12:03:48
I'm not sure the picture is quite clear from this article.

It is not so much a case of 'not understanding the rules' as 'the rules are not clear'

As I understand it, the legislation states that 'assistance with the preparation of food' should not be charged for, while 'meal provision' can be charged for. However, it is not clear where you draw the line between 'assistance with the preparation of food' and 'meal provision', and the government appears to have done its best to avoid drawing a line in the sand to clarify the matter.

Indeed, Lord Sutherland's report from April 2008 highlights that the legislation 'lacked sufficient clarity'. However, it did acknowledge that the intention of the policy was to provide the service for free. Perhaps, I can certainly believe that, but regardless of what the intention was, the implementation was flawed.

There is the added complication that not only is working out exactly what has and has not been charged for is far from straightforward, even if a whole group of care was changed from chargeable to free, it would not necessarily make a difference to the amount that people are charged.

Free Personal Care is something of a minefield, and it is not helped by a general misunderstanding, with many people believing that Free Personal Care means simply Free Care.
8

sam the god,

25/07/2008 12:19:00
Money spent on councillors expenses no refund available.


 

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