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Operation XL – the biggest ever airlift to bring 22,000 home

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Published Date: 15 September 2008
THE largest ever airlift of British holidaymakers stranded by a collapsed travel company was in full swing last night, as nearly 100 emergency flights were put in place to bring 22,000 people home.




The Civil Aviation Authority (CAA) organised the repatriation of more than one quarter of the 85,000 holidaymakers who booked their foreign breaks through XL Leisure, which went bust on Friday.

As another 200,000 Britons saw their holiday
plans ruined by the collapse of the UK's third-largest tour operator, the CAA insisted the "95 per cent" of those currently overseas would be returned home on the day their holidays were scheduled to end.

Some 94 flights were in place to return anxious holidaymakers up until this Friday. The destinations include Spain, the Greek islands, Turkey, Sardinia, Portugal, Egypt, Grenada and Florida.

Meanwhile, fears for the future of the travel industry grew yesterday. The Italian government held emergency talks over a plan to save Alitalia, as the bankrupt national airline risked having to ground flights for lack of fuel.

A second British tour operator also collapsed. The CAA said K&S Travel informed them it had ceased trading on Saturday night, leaving 150 passengers in Bodrum, Turkey, requiring alternative flights. A flight containing Scottish holidaymakers from Larnaca, Cyprus, who flew out of Glasgow, was also due to arrive at Gatwick last night.

The passengers were expected to be then taken north by bus. Another flight from Tenerife returned Scottish holidaymakers on Friday via Manchester.

In an unprecedented show of industry co-operation, a string of airlines providing aircraft to carry out the airlift, including BA, bmi, British Midland, First Choice Airways, Jet2.com, Monarch Airlines, Thomsonfly and Virgin Atlantic.

Holidaymakers who booked package breaks through XL will be fully compensated, but about 10,000 people who paid for flights only through the company will have to make their own way home. To ease the financial burden, the CAA and several airlines are offering cheap fares for those not protected by Air Travel Organisers' Licensing (Atol) cover.

Richard Jackson, CAA director of consumer protection, said: "The CAA, with extensive help from the travel trade, has been working very hard to look after XL's customers.

"Our immediate challenge has been to repatriate holidaymakers due home in the days immediately following the company's collapse. We are also working to ensure the timely return of those who are continuing their holidays over the next couple of weeks.

"No-one who is an Atol-protected customer should feel stranded. Whilst we've had some problems, including adverse weather conditions in the Caribbean making it difficult to position replacement aircraft, all customers will be able to return from their holidays, and as close to their planned flight times as possible.

"This is a massive logistical exercise, and its cost will be covered by the CAA's Atol funding arrangements."

Meanwhile, it emerged that the former auditor of XL warned of "financial irregularities" at the firm almost two years ago.

In a strongly worded resignation letter, accountancy firm KPMG claimed it was blocked from investigating alleged misrepresentations by company directors that could have resulted in "material errors" in financial statements.





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  • Last Updated: 14 September 2008 11:36 PM
  • Source: The Scotsman
  • Location: Edinburgh
 
1

Tatties ower the side,

Johannesburg 15/09/2008 04:43:39
I can't help thinking there must be a more "orderly" way for these guys to go bust. Why do they have to declare bankruptcy at 3.00 am and leave everyone stranded.

Surely the administrators would find it less costly to fly the planes home with the intended passengers on board than pay for other airlines to do it?
2

Tim C,

Southern England 15/09/2008 09:44:39
Tatties (no.2); there are several reasons why the administrators can not use the XL fleet to fly the people home. Firstly, the aircraft insurance has been cancelled. Secondly, a foreign creditor might try to impound the aeroplane when it arrives overseas. And the 'planes might be leased rather than owned by XL, so the leasing company wants them kept safe and on the ground. And the flight crews and other personnel have been suspended. Etc.
Put simply, XL had a huge overdraft and no money. Bit like the Labour govt.

 

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