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About to swear at the traffic warden? Think again … you're being watched

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Published Date: 10 March 2009
THEY are perhaps the most reviled of public servants – routine targets of both physical and verbal abuse.
But now parking wardens in one Scottish town are being equipped with head-mounted CCTV-style kit for the first time to protect the "yellow peril" from irate motorists.

And, in what one leading motoring organisation hailed as a "win-win situatio
n", evidence recorded by the new equipment will also be used to help drivers settle court disputes over fixed parking penalties.

The devices have been issued to 16 wardens who are employed by Perth and Kinross Council to provide them with what the authority claims will be an "extra degree of security".

The video equipment, costing £25,000, will be used to record confrontations in which parking attendants are assaulted or subjected to abusive behaviour.

The council is not alone in issuing sophisticated equipment to parking wardens. In Edinburgh, the so-called "Blue Meanies" who patrol the streets have been given access to DNA swabbing kits after members of staff were spat on by angry drivers.

Councillor John Kellas, the council's enterprise and infrastructure convener, stressed that the new cameras were being issued as an additional safeguard and not in response to any surge in incidents involving traffic wardens operating in Perth.

He said: "Council employees should not be subjected to either physical or verbal abuse while carrying out their duties and this equipment should deter individuals from engaging in this type of behaviour.

"The purpose is not to seek prosecutions against people or anything like that. The purpose is to improve relations between the wardens and the public.

"This equipment will provide corroborative evidence of verbal abuse or threatening behaviour towards these employees as well as a record, while they are carrying out their duties, of any direct contact with members of the public which may subsequently be subject to dispute. It will also be very useful in settling disputes or complaints over parking issues."

He added: "The parking wardens I have spoken to are very positive about the system. They feel it's a useful tool which will prevent people saying one thing when in fact the occurrence was another. And I think it will also identify the fact that the approach of wardens has to be uniform and even handed as well."

The new system was welcomed by drivers' organisations. Neil Greig, a spokesman for the Institute of Advanced Motorists' Motoring Trust, said: "Parking attendants are never going to be popular. It is regrettable but these people do get threatened in their working life and anything that gives them a bit of extra protection is to be welcomed.

"But I particularly welcome the fact that it will actually help to resolve parking disputes. The fact that this evidence is going to be available should help both sides. It's a win-win situation."

And Bruce Young, a Scottish spokesman for the Association of British Drivers, said: "I don't see any harm in equipping wardens with these cameras. But the more obvious approach would be make their attendants more user friendly and avoid abuse in the first place.

"The attendants would be far better introducing a bit of customer good will and interpersonal skills to their training instead of being a bunch of yobs who are going around looking to hit people with parking tickets."



PERSONAL CCTV TO DETER POTENTIAL ATTACKERS

THE cameras, similar to those used on computers, can be easily fitted to the uniforms of the wardens.

A spokesman for Perth and Kinross Council said: "The equipment has been developed to meet Home Office and Data Protection Commissioner guidelines with regard to encryption and access control. The back-office software allows access only to authorised administrators and provides an audit trail for access, management and redistribution of any evidential footage.

"The recordings are admissible in court proceedings due to the high security involved in the processing of the data."

Five years ago, traffic wardens in Edinburgh were the first in Britain to be issued with DNA recovery kits to trace assailants who spat at them. The move followed a series of attacks.

The 56 police wardens patrolling the city's bus lanes can access the swab kits within minutes by calling vans equipped with them.



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1

krusty the klown,

10/03/2009 00:17:34
Great idea! And can we see the vids of the wingin' illegal parker excuses on yoochoob?
2

Daft Old Git,

10/03/2009 00:19:49
Hope they switch it off when they go for a 'wee'
3

Tris,

10/03/2009 00:43:26
#2. I'm sure that, in surveillence Britian, it has been arranged for cameras to watch even that part of our daily lives.

4

eDUCATIon,

10/03/2009 00:49:20
When are they going to give them guns as well??

I park in Inverness town centre when Im working, all the time the Wardens there couldnt be more helpful. Its like chalk and cheese compared to here. As long as you give them a call or pop into the office, they let you park on double yellows if youre needing too (Im a tradesman) without any hassles, even cone an area off before you arrive so long as you let them know the day before.

5

Hmm ...,

10/03/2009 05:47:29
... sounds to me as though Perth's traffic wardens should be helping to keep the traffic moving instead of chasing parking tickets.

I still remember 35 years ago one of Edinburgh's wardens actually helped me to park when it was almost impossible to find a space in time for a meeting.

A bit of goodwill goes a long way in customer relations and would avoid drivers thinking the wardens are only out to stick a fine on them.

It's probably easier just to fine drivers though - and much more financially rewarding for the council!
6

Hmm ...,

10/03/2009 05:48:19
... and more fun for bitter and twisted wardens too!
7

im brian and so is my wife,

edinburgh 10/03/2009 06:14:02
ach just shout herr broon seig heil
8

Grumpy,

10/03/2009 07:19:14
(4) I found the same in Inverness - a warden I spoke to there said his mission was to educate drievrs through proactive approaches, and if he had to issue a penalty notice then he had failed in his mission.

I actually saw drivers ask if it would be OK to park for 2 minutes - his reply was " come on, you know the rules - so stay longer than 2 minutes and I might have to issue a ticket"

Whereas in Edinburgh - park with one sheel touching a white line, and the warden (sorry, parking attendant - the actuall traffic wardens are quite responsible) will not advise you to move, he'll just book you. One tried to book me while I looked for a ticket machine that worked - he took offence when I tried to photograph HIM while he tried to photograph my car! Fortunately, an off-duty cop was also trying to find a working machine and had a few polite words with him......
9

john z,

edinburgh 10/03/2009 07:37:40
This just typifies the backward approach councils have to their services. How about, maybe, just maybe the council looking at the reason WHY people react angrily to the traffic wardens.

In my experience, the particular traffic wardens who get the aggression dealt to them, usually deserve it. They are petty small minded jobsworths, who are not willing to have any humanity about them, and show some 'give and take' or common sense.

They are the kind of people who, like in Edinburgh would book a hearse with a body in it on a funeral. Oh, yes, people who do things like that deserve EVERYTHING they get.

Maybe, the council needs to ensure there staff who work FOR the people, should just try to relate to people on level terms instead of behaving like the gestapo.

My advice, if they film you, then you should film them with your camera phone - they really, really don't like it one bit. It is perfectly legal to do so.
10

Fifi la Bonbon,

10/03/2009 08:18:23
Alternatively, people could simply park correctly, not overstay their booked time, and avoid obstructing the roads. If everyone did that then there would be no fines. That would show them! And there would be no petty displays of petulant agression from self-righteous red faced motorists with a misplaced sense of entitlement.

#9 - someone enforcing rules isn't a jobsworth, isn't a member of the Gestapo, and doesn't deserve to be shown agression. If you get a fine issued it's because you did something wrong. Don't do things wrong, and you won't get fined. If you do get caught doing something wrong, the least you can do is show a bit of grace and style, not have a screaming fit because mummy put you on the naughty step.

The sight and sound of a grown up on the streets of Edinburgh whining "Snot FAIR!!!" is not a good look.
11

Lee Hutchison,

Fife 10/03/2009 08:26:23
the traffic wardens in Cupar swan about the place like they are important, all dressed up in their wee yellow suits like mummy's special soldiers but they don't do anything that helps anyone. The driving here is atrocious, the parking is at best a joke and the entire road system here is a mess, it takes 20 mins just to drive 2 miles through the town to get my daughter to school in the morning, yet everytime you see a warden he's standing about chatting to one of his pals, doing nothing. money for nothing right enough
12

Lee Hutchison,

Fife 10/03/2009 08:27:47
get on yer bike fifi, you are a self righteous tw@t
13

Fifi la Bonbon,

10/03/2009 08:52:43
#12 - what, for suggesting people not scream and shout at parking attendants and generally act like children caught doing something naughty if they get caught breaking the rules? I also think that it would be a good thing if people in cars drove them at speeds below the limit, and regularly maintained and serviced their cars so they were in good running order. A bit less carrying knives and stabbing people would be a good thing as well. But I suppose that's just political corectness gone mad.
14

Fifi la Bonbon,

10/03/2009 08:56:23
I've been in Cupar, I parked my car in the car park and had absolutely no difficulties. Everyone was perfectly pleasant. It sounds as if Mr Hutchison's daughter would get to her school more quickly if he and she were to leave the car in the car park and proceed further on foot.
15

Shape to Shoot,

10/03/2009 08:59:14
13

In theory what you say is indisputable...the reality is that quite a large proportion of traffic wardens are the most odious, officious, jumped-up jobsworths that you are ever likely to meet.

Perhaps they should undergo personality screening before appointment...but if they wish to treat the public so contemptuously, they richly deserve a few cross words.
16

Fifi la Bonbon,

10/03/2009 09:20:48
#16 - Theory and practice are fine. Why would you have any contact with a parking attendant if you observe the rules? Don't try it on with a parking attendant, and don't be surprised if you do and you end up with a fine. Really quite easy.

The issue is all to do with people thinking "a couple of minutes will be OK" as they pop out to conclude their purchase of recreational drugs or the local newspaper or whatever trivial task it is they wish to conclude, and finding out that the parking attendant disagrees about the couple of minutes and gets on with the job, and then they think it's still the sixties and seventies and they can give a wink to the warden who will salute and wish them the time of day. The problem is the sense of entitlement, and the frustration of finding out - yet again - that the entitlement doesn't exist. For some reason some people are unable to learn that the rules changed, and they can't get over it. There is an emotional attachment to cars that you don't get with many other things.

And probably a bit of snobbery - after all, people like you have a car, which you think confers some status, and the parking attendant is in a uniform, and walking, and possibly poorly paid and living in council housing, which you think makes him or her your social inferior. People like you think "why is this working class fellow presuming to give me, a member of the professional classes, orders? Something is wrong with the functioning of the universe. I must put him or her in his or her place with some witty and well chosen words. And perhaps a beating if there are no witnesses. Otherwise these working class people will think they can take over the means of production. And that is just communism."

None of that justifies abusing another human being.

17

Louisa,

Perth 10/03/2009 09:29:50
Perth city centre - a once vibrant, bustling and prosperous place has been reduced to a vacant lot. Its centre Pedestrian Free rather than Pedestrian Only. Shops had closed long before the current credit crunch due to the fact that dozens of short-term parking spaces were taken away - so I can understand when one is found it must be like gold-dust. To be given a 'ticket' for a brief infringement must be frustrating especially when the 'offender' has probably just spent some considerable cash in a remaining local business. I don't want to bore readers further but - the local cooncil has insidiously wiped out the character, business and prosperity of Perth centre; reduced the once simple traffic-flow to a bizarre stop-start one-way car exhaust fumed entanglement and unwittingly forced many visitors and shoppers to look elsewhere.
The Stazi-style cameras attached to the traffic panjandrums peaked hats will only confirm how uninviting Perth has become and will contribute only further animosity in absentia from a lost generation of shoppers and visitors - gone elsewhere, including myself.
18

JaE_in_Oz,

10/03/2009 13:13:22
It needs to be made perfectly clear that it is not only legal but encouraged to photograph and video these people in the performance of their duties. These records need to be accepted by courts and provide a record of justice being seen to be done.
19

Sumlogic,

10/03/2009 13:29:50
VIDEO AND DNA ....yes welcome to Surveillance UK, probably the most watched and yet still insecure nation on the planet....

We can see that our PUBLIC SERVANTS have something other than privacy on their minds...one Orwellian day in the not-too-distant future people may waken up...probably be too late by then!

Good luck to all you narrow-minded, paranoid, fearful people willing to give up hard fought freedom for a semblance, a fine veneer of psudosecurity.

20

Montford's Jaicket,

Pegged out 10/03/2009 14:05:35
From the comments above, there seem to be two distinct types of parking monitor; Monitor pacificus, the sensible kind who will turn a blind eye to minor infractions and will only react to major misdemeanours by handing out a ticket and Monitor belligeranticus - who will issue you with a ticket before you even stop your wheels turning, far less turn the engine off and dash to buy a ticket.

From personal observation in north-easterly climes, these two types can also cross-breed into an unusual hybrid creature which will allow certain vehicles licence (buses, taxis and coaches) to do whatever they want wherever they want but other vehicles had best mind that they aren't too close to the kerb at a traffic light else they will suddenly gain an undesired ticket.

Pity the rules aren't equally applied in all towns and cities.
21

FLUB,

a rocky outcrop in eastern central Scotland 10/03/2009 14:08:28
We're talking about car parking here, people. Either you are parked legally or you're not. I suspect the tales of the wardens in Inverness are apocryphal, as it sounds like a bit of neglect of duty.

If video evidence assists in settling disputed evidence and protects these public servants from being assaulted or abused in furtherance of their work, then it should be adopted.

If all the whining cry babies on here don't like Traffic Wardens, Parking Attendants or whatever system is in place, then petition your local councillors to get rid of them, or stand for election on an unrestricted car parking ticket.

Punching someone or swearing at them in an attempt to intimidate them or dissuade them from doing their duty is not right.
22

Mark Insch,

Fife 10/03/2009 16:38:53
10,13,14,17 - Fifi la Bonbon

You wouldn't happen to be a traffic warden would you? -- just a thought!
23

Corky,

10/03/2009 16:49:17
Lee Hutchison,

Using foul language does nothing to support your argument. In any case you are wrong and Fifi is right.

Here's a few things you could try:-

1. Try leaving earlier and miss the worst of the traffic - if you're posting at 8.26 you are cutting it fine for a 20 minute trip.

2. Walk.

3. Cycle.

4. Get a motorbike or Scooter.

5. Use a different route (I know Cupar well and could advise you).

6. Get a tandem - my Dad used to deliver me to school on the back of a tandem then go to work.

7.If you are 2 miles from school she is entitled to a free bus - or is that a little porky pie?

8. Talk to the school - they'll have a transport plan.



Please let me know your approximate route and I will be happy to assist you with your problem.

And please cut out the foul language.
24

Fifi la Bonbon,

10/03/2009 17:59:40
Told you I was right.
25

Corky,

10/03/2009 18:43:08
Fifi,

I double checked - Fife has free transport for all primary school children who live more than one mile from school.

Methinks Mr Hutchison is a bit of a story teller.
26

,

10/03/2009 20:27:24
Comment Removed By Administrator
Reason:
27

nho,

Edinburgh 10/03/2009 20:58:52
no 27. Yep confirmed, I'd rather be a lifer than a fifer
28

FapFap,

Tampa 10/03/2009 21:31:23
I always wanted me a free camera
29

Sheilz,

10/03/2009 22:03:11
In Aberdeen parking attendants are a down right miserable bunch. I'm a council employee too and an essential car user. The department I work in pays £140 per month for permits for specific car parks that we can park in. After being off work over the period when permit expires and a new one to be displayed, on my first day back at work I left a very polite note on my dashboard to let the attendant know the circumstances in which my permit was not displayed. I returned to find a ticket on my car. Another temporary colleague who had the use of a parents enormous old car had her permit displayed but was over the lines into the next bay and also was given a ticket. This in a car park that was four fifths empty. These are jobsworths and only out to slap a ticket on any car for the slightest if not utterly ridiculous reason. I dont see any of these individuals serving any useful function other than to persecute the public and raise money for the council to squander.
30

krusty the klown,

10/03/2009 22:04:32
Fifi - very very funny (naughty step...!) and so spot on, good on you
31

krusty the klown,

10/03/2009 22:09:45
#30 - it's pretty simple, park illegally you get a ticket. If you have a good, legitimate and provable reason then you appeal and you get off - again, simple. Would be interested to hear how you get on.
32

Sheilz,

10/03/2009 22:25:03
Ah well, the parking attendants seem to enjoy preying on my colleagues. The young lass I mentioned is a student, not even on a salary and her tyres were barely over the line. The appeals process is just a farce. Really it should consist of my boss lifting the phone to the mananger of carparks but not good enough for the council who expect an essay on the subject. Just ridiculous time wasting. The situation becomes unbearable in the pre-Christmas rush. The city carparks are chock a block so that when we try to return to the office after meetings or home visits trying to get a parking spot takes on nightmarish proportions. Parking attendants dont appear to appreciate that the permit means access to somewhere to stop our cars safely is a pre-requisite of the job.
The actions of these attendant in Aberdeen smacks of pettymindedness. I strongly suspect that they are on target figures.
33

bus user,

edinburgh 10/03/2009 22:40:20
It is plain, if disappointing, that some posters here actually belive that parking controls have something to do with controlling parking. They are about supplementing Council income people, nothing more or less. In 99% of cases parking contraventions do no actual harm, despite the defence from the traffic enforcers that such-and-such an incident was caused by illegal parking or that emergency services couldn't get to an incident becasue of illegal parking. They, you and I know that being three minutes over your time in George Street should be a hanging offence and that we're lucky to get away with a ticket. The public would respect a parking regime that allowed people to park wthout hindrance unless there was an actual offence, or hazardous incident - parking on double yellow lines, causing an actual obstruction, occupying a reserved space. What we do not respect is arbitrary rules to make money, dressed-up as public service. Very disappointing that people like #10 and #30 fall for the nonsense.
34

Sheilz,

10/03/2009 23:23:39
#34 Did you read my post right? I most certainly don't for one minute buy into the nonesense about this just being about controlling parking but the fact remains that it does. I used my own experience to highlight the petty and punitive nature of modern parking council policies. Of course it is nothing as a tax on car users, a source of easy money and council officials getting carried away with their own sense of self-importance. I object most strongly to being harrassed by these wardens who see cars bearing council permits as soft targets. If we refuse to pay up they go the length of arresting our wages. This was my experience a year and a half ago. I was incensed and felt nothing but utter contempt for the petty officials who pursued this. I went to my corporate director in protest about this but was told there was nothing they could do. The manager of Parking had spoken, I had to be persecuted. On prinicple I refused to pay hence the arrestment of my wages. If my memory is correct I was duty worker that day, my permit had fallen off my windscreen unnoticed by me as in a rush to get back to the office. The whole episode left a sour taste.
35

krusty the klown,

10/03/2009 23:29:35
#33 - well this says it all, but if youz cant be @rsed 'writing an essay' I am sure that under the circumstances your 'boss' will understand the lack of understanding and pay the fine
36

Sheilz,

10/03/2009 23:52:46
#36 Nope they wont pay the fine, they didn't pay it before only made sympathetic tutting noises. I've got enough reports and mountains of paperwork to do without having to write essays to statisfy some petty burocrat's ego. Another colleague was reported for being 'cheeky' to the parks manager when she put it bluntly to her that the appeals process is just nonesense and distracts us from the work we're paid to do. The point is though our department pay £140 per head of essential car user to another council dept. Common sense would suggest a quick check on a database would sort it out in seconds. Too practical and sensible for a council to think of!

 

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