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Meningitis tot's mum breaks down as inquiry hears of medics' mistakes

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Published Date: 19 September 2007
A TODDLER who died of meningitis could have been saved if NHS 24 had got him to hospital earlier, according to a top doctor.
Medics battled to keep 20-month-old Kyle Ross alive but his condition had deteriorated too much by the time he arrived at the Edinburgh Royal Infirmary.

A series of blunders by NHS 24 staff – including sending a taxi rather than an ambulance – had seen Kyle delayed in reaching treatment in April last year.

His machine had to be switched off the following day and the baby boy died in the arms of his dad Stuart.

Yesterday, a fatal accident inquiry heard from the doctor who cared for Kyle in his last few hours and had to tell his parents he couldn’t be saved.

Julie Freeman, a consultant anaesthesist at the Royal Hospital for Sick Children, admitted the delay could have been ‘a key factor’ and insisted Kyle would have had a better chance of survival if he had been seen earlier.

She said: “It is difficult to say if it would have changed the outcome. Kyle had a rapidly evolving form of this disease.

“Had he arrived to hospital and medics treated him earlier, it may not have affected the outcome.
“However, you don’t absolutely know.

“We always like to treat patients as early as possible to give them the best chance of survival.”
She added: “Any possibility of reversing or improving the outcome would have been increased of he had attended earlier.”

Dr Freeman told how she had been called over to the Edinburgh Royal Infirmary early on the Saturday morning to deal with Kyle after the severity of his illness had been discovered.
She monitored his progress after he was transferred to the Sick Kids Hospital but could do nothing to stop his condition deteriorate.

On Sunday afternoon, she had to tell his parents that they could no longer do anything for their child.

Distraught Lisa Thomson and Stuart Brown were given a chance to cuddle the little boy – just four months short of his second birthday – before his ventilator was switched off.
Dr Freeman explained: “It looked like we had a child who, if not brain dead, was clearly progressing towards that stage.

“He had severe organ damage.”

She added: “Mum and Dad had a cuddle with him before 3pm. He was placed in his mother’s arms and we left one of his lines in.

“He was then moved over to his dad. We took him off the ventilator and he died in his dad’s arms.”
A Fatal Accident Inquiry had heard that two crucial decisions by NHS 24 staff led to a delay in getting Kyle the vital treatment he needed for his condition.

Team leader Graham Revie, 43, admitted a ‘physical mistake’ led to Kyle’s case being put in the wrong priority grading while his mother, Lisa Thomson, waited anxiously at home.

Then nursing advisor Fiona Nisbet, 31, claimed that Kyle’s symptoms did not appear to be ‘immediately life-threatening’ and ordered a taxi to bring him to hospital instead of an emergency ambulance.

The doctors who treated Kyle admitted there was nothing they could do to save the boy by the time he had arrived at the hospital.

Yesterday, another senior doctor who treated Kyle on that tragic night in April last year, admitted there was nothing more medical staff at the Edinburgh Royal Infirmary, could have done to save him once he arrived.

Dr George Craig told the inquiry: “I have thought very carefully about that. There is nothing else we could have done.”

When asked if anyone else could have saved Kyle, he said: “At that point, no.”

Receptionist Gillian Wallace described Kyle as looking ‘blue and floppy’ when his mother took him up to her desk and had him rushed through to waiting doctors.

Dr Craig immediately suspected it was meningococcal septicaemia and administered penicillin to delay the spread of the disease.

But little Kyle failed to respond and had to be hooked up to a ventilator.

Around 36 hours later, Kyle’s mum Lisa was told the heartbreaking news that her son’s organs had failed and there was nothing more that could be done for him.

His ventilator was switched off on the Sunday night.

The FAI has already heard that Kyle’s death sparked an internal investigation at NHS 24 and prioritisation methods were overhauled.

Kyle’s mum Lisa, 31, had called the help line service after noticing rashes over her son’s body at around 2.30am.

It was around 4.30am before he was seen by medics after the blunder by senior worker Revie and the decision not to send an ambulance for Kyle by Ms Nisbet.

Revie admitted that he had meant to make Kyle ‘priority one’ – meaning a call back to his panic-stricken mother within 30 minutes.

But a ‘physical mistake’ rather than an error of judgement saw him placed on ‘priority two’, which saw Lisa called back nearly 50 minutes later.

Nurse Nisbet also admitted she was ‘unclear’ about Kyle’s symptoms and decided they were not immediately life-threatening.

This meant a taxi – rather than an emergency ambulance – was sent for Kyle and could have wasted further time.

The inquiry continues.

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  • Last Updated: 19 September 2007 4:25 PM
  • Source: Edinburgh Evening News
  • Location: Edinburgh
  • Related Topics: Meningitis , Health of the NHS
 
1

Justy,

Abbeyhill 19/09/2007 11:30:17

Why haven't all those involved in the death of Kyle Brown not been charged with murder?

Justy.

2

Paul Voltaire,

19/09/2007 11:38:31

One death is too money.
Doctors should be available 24/7 or tragedies like this will happen again.

3

Paul Voltaire,

19/09/2007 11:45:28

Sorry.
Many no money.
It's only cash anyway.

4

WGH Doctor,

A+E 19/09/2007 11:46:37

#2 - would that be A+E then Paul?

5

Polaris,

19/09/2007 12:00:06

As a parent if my child had been vomitting all day and developed a rash you can bet I'd be knocking on A&E's doors in a big hurry. Why didn't the staff at NHS 24 take that into consideration and simply advise the frantic mother to take him to A&E instead of waiting for call backs and a taxi? I would think precious time WAS lost in the wait.

6

cant get a name!,

Edinburgh 19/09/2007 12:11:03

As a childrens nurse working in the Sick Kids, I would advise all parents to bring their chlidren straight to the hospital and NOT to phone NHS 24. This is not the first death due to adult trained nurses taking calls and it certainly wont be the last. If you are unsure ALWAYS bring your child up. The most they can do is send you home again if the child is well. We have had several cases of children being extremely sick because parents have taken advice from NHS 24 adn arrived and the Sick Kids A&E far too late!

7

Maverick,

Edinburgh 19/09/2007 12:20:44

What is the role of of a Nursing Advisor? Is this a qualified position by trained nurses?

8

Sugar,

19/09/2007 12:31:17

Presumably if the mother had been willing to cough up for a taxi rather than waiting for the state to provide one he would have arrived at hospital a lot earlier.

9

Shanny,

Glasgow 19/09/2007 12:40:27

No 8 - more than harsh, the mother followed the guidelines and instructions of the NHS - No 6 - spot on, No 7 I dont know the answer to that but even if they are trained nurses they are not qualified to the level of Doctor. So sad

10

alex paterson,

embra 19/09/2007 13:01:38

Has anyone checked,or voted on todays poll.

11

katie,

Edinburgh 19/09/2007 13:19:58

#6 Last year I took my teenage son who was having stomach pains in to A & E at the Royal Inf. I was approached by a grumpy male nurse (member of staff) who said that I should have phoned NHS 24 first. Its only after I explained that my son had been warded 2 weeks before and I had instructions to bring him in right away to A & E was he reluctantly given some attention.

12

daywalker,

west edinburgh 19/09/2007 13:32:52

this happens every day doctors have too deal with from surgeons too gp`s look at it from there side as well people are too bizy too judge!

13

Pickleskin 25,

I love you all the same....except you!!! 19/09/2007 14:18:03

#12....eh?!!!!!?

14

buttons,

canada 19/09/2007 16:13:39

#8.....are you a parent!!!!i strongly believe this child should have been admitted straight to the sick childrens hospital,not sent to the ERI. If I was in the mothers position I dont think I could have waited so long,I would have just went to hospital,no ifs or buts.I have been in this position and was politely told I was an over anxious mother,not good protocol.

15

2000 Staples for 99p,

19/09/2007 17:13:50

It is a tragedy for everyone involved.

The service was poor, was also was the mother's education. We were all taught to roll a glass on any suspicious rash to check for meningitis at school.

Not only does the call handlers need better training but so do mothers.

16

daywalker,

west edinburgh 19/09/2007 17:42:04

Pickleskin no13 i see ure not a parent ull learn;/

17

what one,

here 19/09/2007 19:10:34

For sure it is a tragic outcome. There are many wanrings and education plan in the public arena about menigitis signs symptoms and immediate care needed.

I am sure if one of my children was unwell with a rash classic of meningitis I would be hot footing it to A&E.

The sad reality is many people call NHS24 with a senario that requires a face to face consultation with GP or in A&E. And have no intention of " putting themselves out" to make their own way to the centres regardless of how trivial the complaint. The old war cary is I have no transport.. I don't have any relatives here.. Send an ambulance. If the time wasters stopped mis using the services available then maybe the people who REALLY need help would get it.. And the nurses at NHS24 would not have to think twice about seeking an ambulance to transport a sick kid to the A&E.. The nurses have targets to meet you know!!!!

18

LoobyLou,

Edinburgh 19/09/2007 20:04:29

I would always go to Sick kids if you are worried about your childs health and it is deteriorating. I phoned NHS 24 when my daughter had an allergic reaction and eventually told them I was taking her to Sick kids because she was getting worse. They phoned ahead but the 2nd time I just told them I was going straight there. Children can deteriorate so quickly that it is important to get them to a hospital, the nurses there will assess them and triage them. It may mean waiting a long time but at least you are in the right place if things get worse.

19

Charles Linskaill,

Edinburgh 19/09/2007 20:21:21

As I said in another article, this virus moves at real speed, incase anyone missed it, here is the link to our story, Scotsman seems to be moving all the articles on Meningitis, all over the place,

http://news.scotsman.com/health.cfm?id=1486852007

20

Y&J,

Edinburgh 19/09/2007 20:49:46

no 17 some people dont have the luxury of owning a car or having any relatives living nearby so how can you call them timewasters... at the end of the day this was pure negligence in every sense of the word... if we cant trust the people on the other end of the phone at nhs 24 who the hell can we trust.... a tradgedy that should never have happened and yes its all okay for so many to be critical of the parents skills but have they ever been in that position I dont think...but there again most of the nasty comments are probably from people registered with Bupa !!!!!

21

Kitti Kat,

19/09/2007 23:31:04

the more I read about the NHS, the more I am thankful for my private medical insurance. At least until Hillary gets her health care plans running. Hopefully, I will still be able to keep my private insurance. I have never had , and hope that I never do, the problems with it that I have read about with the Canadian and UK plans. My prayers go out for the family of thie little boy. What hell they must have gone through .

22

CALLH,

west 20/09/2007 01:06:55

cant get a name ...dont make me laugh and there is no mainstream nurses who havnt made mistakes...NMC is full of them..get real

23

CALLH,

west 20/09/2007 01:12:09

PEOPLE CLOGGING UP AN EMERGENCY OUT OF HOURS SERVICE WITH SORE KNUCKLES, SORE FINGER NAILS AND TICKLY COUGHS ETC ETC CAUSING STRESS & OVERLOAD TO STAFF MAYBE THE NURSES WOULD BE ABLE TO FOCUS ON THE REAL EMERGENCIES..YES LETS GET MORE DR'S ... AND SEE THE COST SKY ROCKET

24

cant get a name!,

Edinburgh 20/09/2007 20:54:01

Callh - I never even mentioned that people/nurses do not make mistakes...of course they do! They are human afterall. But silly mistakes, such as in the above article, are unfortunately fatal and there is no excuse for this. If your child has a sore toe/finger or a tickly cough then I would hope parents are sensible enough to take them to their G.P or out of hours service and not waste A&E's precious time. However, have you ever seen a non-blanching rash? In fact if my child had any rash, was hot and unwell, I would be sure to take them straight to my nearest A&E department. So really its you who should get real or get lost even better!!

And No.11 - at the end of the day your teenager/child was in the right place..A&E. If a member of staff is grumpy or treating you unfairly then you should have said something. It is not the law to phone NHS 24 and if you are seriously worried about your child then get them to the hospital ASAP!

25

what one,

here 20/09/2007 21:17:31

#20.. If you read there was punctuation between the people who said they had no access to transport etc and the intorduction of Time wasters to the entry. The truth is too many people are expecting a nany stated to take total care of them pay for all health care and take no responsibility for their own health.. If we have kids we are responsible for them not some third party...

#6 you may be a great kids nurse but many, many of your colleagues in A&E's are not they are down right rude forcing self presenting emergency patients to call NHS24 to be told they should be in A&E. Patients phone for advice re life threatening overdoses and are told phone NHS 24..

Is it not time the NHS started working together?? or do you secretly quite like the way you can all use NHS24 as a whipping boy??

face to face reviews of patients can lead to mistakes. GP's triage can lead to the same.. For god sake we call the surgeires in the moring to be told by a receptionist there are no appointments call back tomorrow who is to blame if some one dies ?? Oh yes that must be NHS24 again!!

26

Jock H. the Republic of Scotland,

Arvada, Colorado,USA,,,,,,,,,,,,N/BRA 20/09/2007 22:15:31

This is very sad for that poor family,but after reading some comments in this room, about medical staff being overworked and harried,i would suggest that you send them to any trauma hospital in the USA for a year and let them see how the US handles stress , truly outstanding, there would be far fewer deaths in the UK,,,,,,,,,,

27

Heda,

Canada 10/11/2009 16:23:40
Feel bad for this family..Sometimes it really does not matter if the parent does the right thing.Many times it comes down to the training or those involved..
There was a child die here in Canada because the family was told to take the child home..They failed to recognize the bluish spots were septecemia..Many people/children get septecemia first.
After having a serious medical problem misdiagnosed and kept from me and then being a victim of a hospital cover up that involved Meningitis I would not put much trust in doctors..They had me taken home right after the spinal tap,put false information in the charts and left me in a disable condition,deceived my family,withheld test results and made it look like my condition was a psychiatric problem..

 

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