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Longer GP opening hours branded wasteful 'PR exercise' by doctors

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Published Date: 13 March 2009
THE practice of making GPs open their surgeries for longer hours must be urgently reviewed, doctors' leaders said yesterday after the scheme was branded a "PR exercise".
A British Medical Association (BMA) conference heard that extended hours were a waste of NHS resources.

The head of Scotland's GPs, Dean Marshall, called for the Scottish Government to urgently evaluate the policy.

He accused ministers of rely
ing on politically driven targets when they should be focused on policies backed up by evidence that they worked.

Nicola Sturgeon, the health secretary, defended the policy, saying there was demand from patients for extended hours.

Dr Marshall, addressing the BMA's Scottish local medical committees conference in Clydebank, questioned whether the longer hours were really improving access for patients who would struggle to see them during a normal working day.

"So far, anecdotal evidence suggests that in urban areas, appointments are filled by those who could come during the day – the elderly, the unemployed, the long-term sick – while in rural areas, appointments are not taken up and GPs sit in empty buildings waiting for a 'demand' that doesn't exist," he said.

"In these difficult financial times is it really appropriate for us to be wasting resources on what is effectively a PR exercise?"

Dr Marshall also criticised plans to remove health visitors working in GP surgeries – doctors in Glasgow had already successfully campaigned for the plan to be put on hold there.

He also expressed concern over the failure of the vaccination programme for cervical cancer to deal with girls who had already left school, saying the programme should have been organised nationally rather than passed down to health boards.

Dr Marshall also said he wanted doctors and patients to play a part in deciding the future of general practice.

"I am not sure we can always reconcile the two, but by raising the debate it will demonstrate clearly the reality of providing a comprehensive service within a limited budget," he said.

The conference also heard from GPs concerned about the demands on practices at a time of limited resources.

Dr Tommy Malloch, a GP in Ayrshire and Arran, said it would be irresponsible for a government to finance health initiatives at a time of recession.

He said: "The consequences of this recession is that there may be mass unemployment, debt default, social disintegration, and all that will have an impact and demand on our services which still remains seeing patients."

Ms Sturgeon defended the measures the Scottish Government had put in place to improve access for patients.

"Thousands of working people are now benefiting from improved GP access," she said. "The decision to offer extended opening hours is taken voluntarily by the surgery and the fact that 60 per cent of practices are now offering this service shows quite clearly there is demand."

Other debates backed by doctors yesterday included calls for patients to receive cancer treatments appropriate for them regardless of their ability to pay a top-up fee.

Dr Tricia Donald, a Lothian GP, said: "We feel that all patients should be able to have access to these alternative treatments if their clinician feels they may have the possibility to benefit."

The BMA also backed calls for further safeguards and audits on patients' emergency care summaries – electronic records of basic health information – to make sure they were not accessed inappropriately.



MSPs APPROVE PLANS FOR ELECTED HEALTH BOARDS

MSPs last night approved plans for the first direct elections to health boards.

The Health Board (Membership and Elections) Bill will also see 16- and 17-year-olds being able to vote in elections for the first time.

Nicola Sturgeon, the health secretary, welcomed the move as a "boost for democracy".

The public will now be able to stand for and vote in health board elections for the first time next year in two yet-to-be-chosen pilot areas.

The results will be studied before Holyrood decides whether to extend them.

"Elected health boards will give power back to local people," Ms Sturgeon said. "They represent a major boost for democracy and accountability.

"They are the best way of ensuring that boards will no longer be able to ride roughshod over community opinion, as has happened in the past. The voices of people whose taxes pay for the NHS will now have to be listened to and acted upon."

Elected members – including councillors and those directly elected by the public – will form a majority of health board members. The remainder will be health service professionals.

Labour health spokeswoman Cathy Jamieson said the party was behind the Bill.

"There are communities who feel their views have not been adequately represented by health boards in the past," she said. "That is what we need to change when this Bill is implemented."



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  • Last Updated: 13 March 2009 12:47 AM
  • Source: The Scotsman
  • Location: Edinburgh
  • Related Topics: General practitioners
 
1

Charles Linskaill,

Edinburgh 13/03/2009 02:10:53

A Typical response!, was it Not?,...
......." branded wasteful 'PR exercise".

Soo, Let our overseas, "Health Tents", and the likes of 'Tesco', give us all, the care we need, "Out-Off-Hours!, and be done with it!

At a fraction off the cost, some will be only all too willing to Provide us all, "Out-Off-Hours", Health Care!


2

fife runner,

13/03/2009 06:27:50
I would like more Saturdays off for family time. I work with Royal mail and only get one in six off even although Saturday mail can be light. So for that reason Saturday delivery a waste of time. Let us all use the same criteria. If not enough do not work.
3

fife runner,

13/03/2009 06:43:53
doctors forget they are providing a service
4

It's me!,

13/03/2009 08:17:24
Maybe their surgeries would be filled if doctors actually advertised their new opening times to their patients. It's surprising how few patients are aware of them.
5

Stan Butler,

13/03/2009 09:19:57


Why aren't GPs employed directly by Health Boards on a salaried basis?

Obviously the GP's benefit financially from this arrangement but I can't see how it benefits either patients or the taxpayer.
6

drunken proffet,

Tassy 13/03/2009 09:39:18
Doctors still provide a great service, though for the life of me I do not know why they can be bothered. The old attitude to problems within the health service was to throw money at it. The political party involved shall be nameless. I do not suppose that they even asked the folk involved in providing the service. Back in the sixties your doctor could not do enough for you, then the politicians told them what they had to do to achieve their goal for future health care. The politicians goal, I do not think that they even discussed with the medical profession the effort required. Anyway at the end of the day the politicans provided the money and the medical profession provided the effort and the politicians got brownie points from the electorate for their dedication. It doesnae change you know.
7

Mark Insch,

13/03/2009 10:19:03
"open their surgeries for longer hours was branded a "PR exercise""

Of course it is - what's the point in having the surgery open if all the GPs are playing golf or off in their boats for the weekend?
8

The Former Mr. Angry,

Perth 13/03/2009 11:01:44
The problem here is the GP's would like to have the best of both worlds - being self-employed but using the NHS as a safety net. Those of us who are self-employed or run businesses are aware of having to be flexible to cater for client needs which may include having to work some weekends and evenings. The customer service ethos is high and the extended hours are known.

Doctors have been the beneficiaries of huge increases in payments and extra payments on top of this to provide the extra service. And NHS24 takes up the slack where they leave off to have lots more free time.

However fair's fair; it would be worthwhile surveying patients in an objective fashion to see whether in any particular area there really is a demand for extended service. If that's not the case and it would be unviable then don't offer it, but equally don't take the payment for it! And for a group that likes to operate on evidence-based treatments, I don't think anecdotally-based evidence quite matches up to declaring pompously that this has been a wasteful PR exercise.

9

The real dracula,

13/03/2009 11:54:23
There certainely IS a demand for loger hours , people just dont know about the longer opening hours.

A&E services everywhere are clogged up with people using it as an alternative to their GP, either cos they cant get an appointment of because they cant get there in the hours they are open !!!!!

This is Unacceptable as it ditracts from the folk who really need emergency care. It is always the patients who have very little wrong with them who complain about the wait and heres the irony its people like them (who are NOT an emergency) who are causing the wait !!!!!

Go to your GP and stop clogging up the system.
Emergency dept means just that , it is for life or limb threatening emergency as is the 999 system. If you have had a cold or spot or a sore knee go to your GP.
10

JT,

13/03/2009 13:13:25
#9 The reason why I have to wait 3 weeks to get to see a gp is because people go with a cold or a spot! If you have a cold and realistically most people know what a cold is like, go to the chemist get paracetamol and go home, stay in bed and drink lots of fluids. Dont waste you gp's time, dont go to work and spread your germs around and let people who need the doctor for other illnesses to get these appts. My GP has early morning appts but they are fully booked for weeks, yet by 11am its all quiet in the waiting room.
11

Alan B,

13/03/2009 14:07:37
This outburst by doctors seems to take no account of the needs of patients needs in the modern world. The nhs should not just be run for those not working. There is a serious problem with the inflexibility of the nhs to deal with the reality of a flexible workforce. Having doctors hours the same as the standard working office day has obvious flaws. Shops open at weekends etc for a reason.

Part of the problem is made worse by having to go to a doctor near your home and not near work. As such popping out for half an hour rather than taking half a day of work becomes the reality.

If your work means that you have to go to different parts of the uk over a period the whole thing becomes a joke.
12

KennethM,

13/03/2009 18:16:01
AlanB summed it up nicely...

"Having doctors' hours the same as the standard working office day has obvious flaws. Shops open at weekends etc for a reason."

But perhaps extended hours are a waste of money in these difficult financial times... OK, then why not move GP surgery opening hours forward a few hours and make them 12-21? Problem solved!

 

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